FAQs
🙋♀️ Frequently Asked Questions
🛍️ ABOUT OUR PRODUCTS
Q: What kind of products does Obsidiance offer?
A: We offer a curated selection of premium lifestyle essentials, innovative tech gadgets, and stylish apparel — all designed to elevate your everyday life.
Q: Are your tech gadgets compatible worldwide?
A: Yes! Our gadgets, including projectors, are designed with global compatibility in mind. Be sure to check the product specs for voltage and plug details.
🚚 ORDERS & SHIPPING
Q: Do you ship internationally?
A: Yes, we proudly ship worldwide! Shipping fees and delivery times vary depending on your location.
Q: How long does shipping take?
A: Processing time is usually 1–3 business days. Delivery time depends on your location but typically ranges from 7–15 business days.
Q: How can I track my order?
A: Once your order ships, you'll receive a confirmation email with a tracking link to monitor your package.
🔁 RETURNS & EXCHANGES
Q: What’s your return policy?
A: We offer a 30-day return policy on most items. Products must be unused and in original packaging. For more info, visit our Returns Page.
Q: How do I start a return or exchange?
A: Just contact us through our Contact Page or email our support team with your order number and reason for return.
💳 PAYMENT & SECURITY
Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Apple Pay, and more — all processed securely.
Q: Is shopping on Obsidiance safe?
A: Absolutely. Our site uses SSL encryption and secure payment gateways to protect your information.
📩 CUSTOMER SUPPORT
Q: How can I contact you?
A: You can reach our friendly support team through our Contact Page or DM us on Instagram @obsidiancestore.
Q: Do you offer wholesale or collaboration opportunities?
A: Yes, we love working with creators and retailers! Reach out via email or our contact form with your inquiry.
